Important: These website terms supplement—and do not replace—the signed Client Services Agreement for purchased matchmaking or coaching services.
1. Agreement to these terms
By accessing this website, submitting an application, booking coaching, or purchasing services from Date to Diamond Elite Matchmaking (“Date to Diamond,” “we,” “us,” or “our”), you agree to these Terms and Conditions. If you purchase services, your signed Client Services Agreement and completed service schedule also apply. If those documents conflict with these website terms, the signed agreement controls for the purchased services, except where law requires otherwise.
2. Adults-only eligibility
You must be at least 18 years old, legally eligible and genuinely available to date, and able to enter a binding agreement. Minors may not create a profile, submit an application, book services, participate in coaching or introductions, or use another person’s account. You agree to provide truthful, current information and not misrepresent your identity, age, relationship status, intentions, background, or eligibility. Date to Diamond may request reasonable proof of age or identity and may reject or remove any application or account that cannot be verified.
3. Matchmaking and coaching services
Date to Diamond provides personalized matchmaking, dating coaching, compatibility review, chemistry calls, introductions, profile support, feedback, and related services described in the applicable service schedule. Candidate availability, mutual interest, geography, preferences, responsiveness, safety, and other circumstances affect the process.
Date to Diamond does not guarantee any particular candidate, number of dates unless expressly stated in a signed agreement, relationship, marriage, duration, chemistry, or outcome. Coaching is educational and supportive—not medical, mental-health, legal, or financial advice.
4. Mutual consent, client decisions, and safety
A proposed introduction is not a promise of a date or relationship. Both individuals must voluntarily consent before contact information is shared or an introduction moves forward, and either person may decline or end communication at any time. Date to Diamond may decline, postpone, or withdraw an introduction for privacy, eligibility, quality, safety, scheduling, or compatibility reasons.
You make your own decisions about contacting, meeting, dating, traveling with, or exchanging information or money with another person. Background or identity screening may rely on third-party records, may be limited or incomplete, and does not guarantee a person’s identity, statements, conduct, compatibility, or safety. Screening is not a substitute for your own judgment.
For initial meetings, meet in a public place, use independent transportation, tell a trusted person your plans, protect financial and identifying information, and stop contact if you feel uncomfortable. Report threatening, fraudulent, coercive, discriminatory, exploitative, or otherwise unsafe conduct to Date to Diamond promptly; call 911 or the appropriate emergency service when anyone is in immediate danger.
5. Prohibited conduct
You may not use Date to Diamond’s website, portal, communications, or services to engage in, facilitate, encourage, assist, or conceal:
- human trafficking, sexual exploitation, forced labor, commercial sexual activity, or the exploitation of any person;
- child sexual abuse or exploitation, grooming, or any interaction involving a minor;
- physical, sexual, emotional, or financial abuse, or aiding or abetting abuse;
- harassment, stalking, threats, coercion, hate, unlawful discrimination, fraud, impersonation, extortion, or violence;
- sharing or misusing another client’s confidential information, photographs, profile, or communications; or
- any illegal, deceptive, dangerous, or unauthorized activity.
Our complete conduct rules appear in the Acceptable Use Policy. We may suspend or terminate access, preserve evidence, notify affected individuals, report activity, or cooperate with law enforcement when reasonably necessary or legally required.
6. Payments, cancellations, and refunds
Prices, required fees, installments, and included services are disclosed before purchase and confirmed in the signed service schedule. Installments divide the total contract price and do not create a month-to-month service unless expressly stated. Refund and cancellation rights are described in our Refund and Cancellation Policy and the signed Client Services Agreement.
7. Privacy and communications
Our Privacy Policy explains how we collect, use, disclose, and protect personal information. By providing contact information, you consent to service-related communications such as application follow-up, scheduling, match communications, feedback requests, safety messages, and payment notices. Marketing communications require any separate consent required by law.
8. Intellectual property
Date to Diamond’s branding, written materials, questionnaires, coaching resources, methods, website content, and other original materials are protected intellectual property. They may be used only for personal, noncommercial participation in the services and may not be copied, recorded, distributed, sold, or commercially exploited without written permission.
9. Suspension and termination
We may restrict, suspend, or terminate participation for nonpayment, material misrepresentation, breach of these terms, safety concerns, fraud, harassment, illegal conduct, privacy violations, or conduct likely to harm clients, staff, candidates, or Date to Diamond. We will not use this authority to avoid any refund obligation required by law.
10. Disclaimers and responsibility
Services are provided using reasonable professional judgment and good-faith efforts. To the maximum extent permitted by law, Date to Diamond is not responsible for another person’s independent statements, choices, omissions, conduct, crimes, injuries, emotional distress, financial loss, or relationship outcomes. Nothing in these terms limits rights or liability that cannot legally be waived.
11. Governing law and disputes
California law governs these terms. Before filing a claim, you agree to send written notice describing the issue and requested resolution so the parties can attempt an informal resolution, without limiting any nonwaivable right, eligible small-claims action, emergency relief, safety report, chargeback deadline, or government complaint process.
12. Changes
We may update these terms prospectively. The effective date will be posted on this page. Material changes will not retroactively remove rights or materially reduce purchased services.